Shipping Policy.
Genghis Fitness ships worldwide with free shipping on orders over $100 or 3+ items. We use trusted carriers and aim to process every order within 1–2 business days so your gear arrives quickly and safely.
Choose Your Delivery Speed.
On all orders with 3 or more items OR orders totalling $100 or more
Flat rate of $12 worldwide for all orders under the free shipping threshold
Flat rate $43 for 1 item — additional items add $10 each for express shipping
Shipping rates are calculated based on the weight and size of the package, shipping destination, and selected shipping method. Estimated delivery times vary accordingly.
| Method | Cost | Eligibility | Est. Delivery |
|---|---|---|---|
| Free Worldwide | $0 | 3+ items or $100+ order | Standard timescales |
| Standard Flat Rate | $12 | All other orders | Standard timescales |
| Express (1 item) | $43 | Express service selected | Faster delivery |
| Express (additional items) | +$10 each | Additional items with express | Faster delivery |
Please note: Customs duties, taxes, and fees for international shipments are the responsibility of the customer and are not included in the shipping rate.
We aim to process and ship all orders within 1–2 business days after the order is placed. Processing times may vary depending on the product and current availability.
We offer various shipping methods selectable during checkout. The method you choose determines your estimated delivery time and shipping cost.
Selecting your method: Choose your preferred shipping speed at checkout. The estimated delivery time and total cost will be displayed clearly before you confirm your order.
We use only reliable, globally trusted shipping companies to ensure your order reaches you quickly and safely.
Best carrier selected automatically: We choose the most reliable and cost-effective carrier for your specific destination and selected shipping method.
After your order is shipped, you will receive an automated email containing your tracking number. Use this number on the carrier’s website to follow your shipment in real time.
Genghis Fitness delivers worldwide, offering international shipping to most countries. We currently ship to all destinations except Israel.
Customs note: Genghis Fitness is not responsible for customs clearance delays or any additional charges levied by your country’s customs authority. These are entirely outside our control.
We may be unable to ship certain products to some locations due to legal or logistical restrictions. If any such conditions apply to your order, we will inform you promptly.
Questions about your location? If you are unsure whether we can ship to your country or region, contact our support team before placing your order.
We take full responsibility for any damage or loss that occurs during shipping. If your order arrives damaged or is lost in transit, please contact our customer service team to arrange a replacement or refund.
Our guarantee: Every order leaves our facility in perfect condition. If something goes wrong in transit, we will make it right — no questions asked.
Please ensure that the shipping address provided during checkout is correct and complete. We are not responsible for delays or losses resulting from an incorrect or incomplete shipping address.
Important: Genghis Fitness cannot be held responsible for failed deliveries caused by an address entered incorrectly by the customer at checkout.
For detailed information on returning or exchanging products, please refer to our full Returns & Exchanges Policy.
Key highlights: Returns accepted within 30 days of purchase in original condition. Refunds processed to original payment method within 10 business days. Exchanges available for different size, colour, or style — contact support to initiate.
Questions About Shipping?
Don’t hesitate to get in touch with our customer service team if you have any questions or concerns about our Shipping Policy. Reach us at support@genghisfitness.com and we’ll respond promptly.